SaaS Account Manager - EMEA

Tyk is a company that provides a technical platform used by engineering teams to build, secure, and operate APIs. The role of an Account Manager at Tyk involves owning and developing long-term relationships with customers, understanding complex technical environments, and connecting customers with the right expertise within Tyk.

Requirements

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment
• A track record of managing commercial customer relationships, including renewals and account growth
• Experience working with technical products or engineering-led organisations
• Ability to build relationships across both technical and business stakeholders
• Confidence leading commercial conversations and navigating complex customer environments
• Strong organisation, communication, and follow-through
• Experience collaborating with cross-functional teams to deliver successful customer outcomes

Benefits

• Everyone has unlimited paid holidays
• Employee share scheme
• Generous maternity and paternity leave
• Volunteering Days
• Company retreats
• Employee Wellbeing platform