SaaS Account Manager

Tyk is a SaaS company that provides an API Management platform, and we're looking for an Account Manager to own and develop long-term relationships with our customers. The role involves managing commercial customer relationships, building trusted relationships across complex organisations, and guiding long-term partnerships.

Requirements

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment
• A track record of managing commercial customer relationships, including renewals and account growth
• Experience working with technical products or engineering-led organisations
• Ability to build relationships across both technical and business stakeholders
• Confidence leading commercial conversations and navigating complex customer environments
• Strong organisation, communication, and follow-through
• Experience collaborating with cross-functional teams to deliver successful customer outcomes

Benefits

• Unlimited paid holidays
• Employee share scheme
• Generous maternity and paternity leave
• 401k, vision, dental & medical
• Volunteering Days
• Company retreats
• Employee Wellbeing platform