Business Intelligence Analyst
Ubiquity Global Services, Inc.Taguig, Philippines
Posted January 30, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
The Business Intelligence Analyst will gather business requirements, collect and analyze data, track key performance indicators, and present findings to leaders and decision-makers.
Requirements
- Bachelor's degree in Business, Data Science, Analytics, or a related field
- 2-3 years of Call Center experience
- Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data visualization tools
- Intermediate to advance the management of presentation tools, such as MS Powerpoint and/or Google Slides