Senior Training Manager
Ubiquity Global Services, Inc.Taguig, Philippines
Posted January 20, 2026
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
The Senior Training Manager is a strategic leader responsible for overseeing the end-to-end training function across programs, sites, or clients. This role manages the operational and fiscal performance of the training organization, drives continuous improvement, and ensures training strategies directly support business objectives and client outcomes.
Requirements
- Senior-level leadership and people management capability with strong business acumen and operational mindset
- Expertise in large-scale training delivery and L&D operations
- Advanced stakeholder and client management skills
- Data-driven decision-making and performance optimization
- Change leadership and continuous improvement expertise