Senior Customer Service Manager

As a Senior Customer Service Manager at Uline, empower teams to deliver exceptional customer service and foster company culture. Manage day-to-day operations, guide and develop managers, and review performance metrics.

Requirements

• Manage 100+ person contact center
• Guide and develop managers and team leads
• Review daily and weekly reports
• Recruit, retain and motivate staff
• Manage personnel matters

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match
• Multiple bonus programs
• Paid holidays
• Generous paid time off
• Tuition Assistance Program