Loss Mitigation Specialist

Loss Mitigation Specialist job in Kansas City, MO. Responsible for loss mitigation functions on consumer loan accounts, negotiation of repayment options, and ensuring operational standards are maintained. Must have a High School Diploma or equivalent and 3+ years of consumer debt collection experience.

Requirements

• High School Diploma or equivalent
• 3+ years of consumer debt collection or comparable experience
• Strong verbal and written communication skills
• Understanding of consumer debt collection laws
• Ability to evaluate customer data (credit bureaus, income ratios, etc.)
• Knowledge of all structured Consumer loan products including HELOC, HELOAN, Auto, unsecured, mortgage, and other lines of credit
• Strong analytical and problem-solving skills with the ability to prioritize multiple tasks; Knowledge of consumer related debt collection regulations (i.e., FDCPA, FCRA, Reg B)
• Ability to evaluate customer data (credit bureaus, income ratios, etc.)
• Knowledge of bankruptcy, foreclosure, and repossession servicing requirements
• Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc)

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits