Solutions Engineer

Unit21 is looking for a Solutions Engineer to join their small, high-leverage SE team. The role involves owning the technical sale end-to-end, from discovery through demo, POC, and handoff, partnering with Account Executives to prove that Unit21 solves each prospect's specific problem. The Solutions Engineer will own the technical evaluation and use AI to scale their work, with a strong focus on delivering tailored demos, POCs, and written communication. The role requires a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, small-team environment.

Requirements

• 3+ years in a technical customer-facing role (Solutions Engineering, Sales Engineering, or similar), ideally in B2B SaaS
• Proven success running the full technical sale — discovery, demos, POCs, and technical objection handling — in complex deal cycles
• Strong technical reasoning: comfortable with data flows, integration patterns (APIs, webhooks, batch ingestion), and scoping how a platform fits into a prospect's technical landscape
• Actively uses AI tools to scale their work
• Excellent communication across personas — can translate a technical capability into business value for a CCO, a Head of Engineering, or a Fraud Ops lead
• Strong written communication — can produce clear, structured scoping docs, follow-ups, and RFP responses
• Familiarity with fraud, AML, or compliance workflows preferred
• Thrives in a fast-paced, small-team environment where you manage multiple deals simultaneously and operate with high autonomy

Benefits

• Competitive salary and pre-IPO equity
• 100% company-paid medical, dental, and vision insurance (employee)
• Unlimited PTO and generous leave programs
• 401(k), learning & development stipend, and home office setup support
• Inclusive, high-ownership culture focused on impact, innovation, and growth