Referral Coordinator (65911)
United DigestiveFort Myers, Florida, United States
Posted April 8, 2026
Full Time
About the Company
United Digestive is one of the largest U.S. gastroenterology practice‑management firms, partnering with physicians nationwide to deliver operational infrastructure that lets clinicians focus on high‑quality patient care. The company offers a full suite of services—including compliance, revenue‑cycle management, HR, technology, recruiting, marketing, and ancillary care—to support practices from ambulatory surgery centers to de‑novo expansion. Its distinct advantage lies in a deep 40‑year industry pedigree, a collaborative network of over 130 GI specialists, and a commitment to continuous improvement through technology and process innovation. United Digestive’s culture emphasizes partnership, employee empowerment, and exceeding provider and patient expectations.
Job Description
Responsible for scheduling patient appointments, managing physician schedules, and coordinating referrals. Performs various front office and patient service related functions.
Requirements
- Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
- Maintains and updates current information on physicians’ schedules and endoscopy block time
- Collects and records accurate patient information according to the UD Documentation Requirements
- Ensures all applicable procedures are scheduled in UD endoscopy suites
- Answers incoming calls and addresses questions regarding patient appointments
- Greets onsite patients in a prompt and pleasant manner
- Accurately provides or counsels patients with pertinent information regarding medical treatment or procedures
- Meets or exceeds quality and productivity standards as set by the Practice Manager
- Participates in staff meetings and marketing activities as directed by the Practice Manager
- Cross trains and performs other office functions as directed by the Practice Manager