Unity Communications is an award-winning hybrid BPO and contact center specializing in both human and AI-driven processes. We provide a range of services including sales support, customer service, tech support, and administrative tasks to help companies scale efficiently. Our unique model combines authentic human teams with digitized AI processes, offering flexibility through managed BPO or EOR options in the USA, Philippines, and Mexico.
Open Positions
BPO - Part-time Technical Support Representative - Healthcare (Hybrid Setup)
Excellent communication skills, good technical support experience, and positive attitude, self-motivation, and responsiveness required
BPO - AT&T Channel Manager (Hybrid Setup)
At least 3 years of experience in channel management, partner sales, or B2B marketing, strong understanding of telecommunications markets, and excellent analytical skills
BPO - AT&T Mobility B2B Sales Account Executive (Hybrid Setup)
2-5 years of B2B sales experience, direct experience selling AT&T mobility solutions, and ability to meet sales quotas
BPO - Senior Customer Experience & Sales Specialist (Outbound/Inbound) (Hybrid Setup)
5-7+ years of experience, strong sales experience, excellent English communication skills, and ability to work EST hours
BPO - Customer Service Representative (For Pooling)
High school degree, 6 months BPO or customer service experience, strong verbal and written communication skills in English
BPO - Telecom Commissions Analyst (Hybrid Setup)
3+ years of experience in RPM software, telecom operations, commission analysis, or sales support
BPO - Telecom Commissions Analyst (Hybrid Setup) #JP02
At least 3 years of experience, strong Excel skills, and experience with RPM Telco
BPO - Quality Analyst/Trainer (90% onsite, 10% WFH))
1 year of BPO quality assurance experience, strong English skills, attention to detail, Microsoft Office proficiency
BPO - SEO Specialist (Remote Setup)
2-5 years experience, Bachelor's degree, expertise in on-page and technical SEO, experience with CMS platforms