The Inside Sales Position will be responsible for creating, developing and driving sales in line with the Companies Profitable Sales Growth objectives. The candidate will build customer relationships, handle customer complaints and inquiries, and effectively communicate with all appropriate internal departments/personnel.
Requirements
- Identify, qualify and sell new customers
- Introduce and sell product innovation to current customers
- Introduce and sell product categories to current customers who purchase elsewhere
- Replace competitive products of non-preferred vendors with preferred vendor products
- Upsell current customers to new or replacement products available
- Educate and communicate with customers about upcoming promotions, specials and new items
- Communicate to purchasing department increases or decreases in demand for products
- Demonstrate outstanding customer service to build relationships and ensure customer satisfaction
- Implement and manage pricing strategies within all accounts
- Attend sales meetings and meet with sales manager on a regular basis
- Communicate and collaborate in a productive manner with all departments
- Utilize all appropriate Selling techniques and methodologies
- Implement new services that help improve our customers business: i.e. move customers from phone orders to E-Commerce
Benefits
- Competitive salaries
- Comfortable work environment
- Full range of benefits including an RRSP with a company match