Senior Technical Support Engineer
Unstructured TechnologiesUnited States
Posted April 10, 2026
Full Time
About the Company
Unstructured Technologies specializes in transforming unstructured data from various sources into AI-friendly JSON files. Leveraging advanced NLP, machine learning, and LLM technologies, Unstructured enables organizations to unlock the full potential of their information, driving efficient decision-making and innovation. With a focus on open-source solutions and comprehensive preprocessing pipelines, the company empowers businesses to seamlessly integrate AI into their operations.
Job Description
Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI. We're looking for a Senior Technical Support Engineer to work directly with enterprise customers to troubleshoot issues across cloud infrastructure, Kubernetes, networking, and data pipelines.
Requirements
- 3+ years in Technical Support, SRE, DevOps, or similar roles supporting production systems
- Strong experience with cloud environments (AWS, GCP, or Azure), especially VPC networking
- Hands-on experience with Kubernetes and Docker
- Proficiency in Python skills for scripting, API integration, and automation
- Proven ability to debug production or distributed systems end-to-end
Benefits
- Competitive salary
- Full health benefits
- Equity
- Parental leave
