Baskerville Operations and Resource Manager - IT Services - 107058 - Grade 8

The University of Birmingham is seeking a Baskerville Operations and Resource Manager to maximize the success of Baskerville, a leading GPU accelerated National Compute Resource. The role involves coordinating aspects of Baskerville's operation and resources, identifying potential issues, and communicating with technical, administrative, and research colleagues.

Requirements

• Educated to Degree level (or equivalent qualifications) plus significant relevant practical experience
• Evidence of literacy and numeracy, with the ability to write clearly for a variety of audiences
• Authoritative knowledge of the work practices, processes, and procedures relevant to the role
• Relevant experience supporting technical teams with administrative, financial, or operational matters, ideally within a University or research environment
• Excellent attention to detail and ability to communicate information clearly
• Strong organisational and project management skills
• Excellent interpersonal and communication skills (written and verbal)
• Effective customer and stakeholder relationship management
• Proven ability to work collaboratively within multi-disciplinary teams
• Data and reporting literacy, with confidence working with spreadsheets, dashboards, or monitoring tools
• Experience in process improvement or change management
• Ability to work confidently with senior stakeholders, including committee chairs, directors, and UKRI representatives
• Ability to manage multiple competing priorities and deadlines
• Awareness of HPC or research computing environments (desirable)
• Self-motivated learner committed to ongoing professional development
• Knowledge of Higher Education, research culture, and associated governance processes
• Familiarity with ITIL principles would be an advantage
• Experience of championing Equality, Diversity and Inclusion in own work area

Benefits

• 40 days paid holiday a year
• One paid day a year for volunteering
• Occupational sick pay
• Pension scheme
• Three high quality subsidised day nurseries