Customer Success Account Manager [REMOTE]

Upbound is hiring a Customer Success Account Manager to own the post-sale relationship for their Commercial segment. This is a high-energy, relationship-first role for someone who is as motivated to protect and grow revenue as they are to genuinely help customers succeed with Crossplane-powered infrastructure.

Requirements

• 3–6 years of experience in Customer Success, Account Management, or a closely related commercial role ideally in B2B SaaS or infrastructure software
• Proven track record owning renewals and expansion
• Relentlessly relationship-driven
• Commercially aggressive in the best sense
• Genuine technical curiosity
• Strong communicator
• Some SDR or outbound experience

Benefits

• Health insurance
• 401k Matching
• Retirement Plan
• Relocation Assistance