Customer Success Director

Uplift is seeking a skilled Customer Success Director to join a fast-growing mobile ad tech company in New York. The ideal candidate will have 6+ years of experience in advertising technology and 3+ years of people management experience. Responsibilities include collaborating with cross-functional teams, driving revenue, and educating clients on new platform features.

Requirements

• Experience in advertising technology or a related field
• 6+ years of experience in a DSP/programmatic work environment
• 3+ years of experience with people management
• Ability to adapt quickly to a rapidly changing technology environment
• Ability to learn complex software applications and thrive in a fast-paced, digital environment
• Excellent written and verbal communication, organizational, & time management skills
• A passion for achieving higher levels of growth and development
• Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner
• Comfortable working with multiple clients and accounts at a time across a diverse set of industries
• Ability to analyze and interpret significant amounts of data
• Ability to speak, read, and write in English fluently