RMA & RTV Operations Coordinator (Fully Remote)
ValatamPeru • United States
Posted March 19, 2026
Full Time
About the Company
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients.
Job Description
We’re seeking a detail-oriented RMA & RTV Operations Coordinator to support reverse logistics operations, including RMA processing, RTV tracking, customer communication, and outbound shipping support.
Requirements
- Issue RMA numbers according to internal procedures
- Respond to customer and partner email inquiries
- Assist in issuing credit memos
- Fluent English (C1/C2) and Spanish
Benefits
- Annual pay increments
- Discretionary client bonuses
- 7 U.S. federal holidays + 4 paid PTO days
- Monthly medical insurance stipend
- Birthday / Anniversary bonuses
- Gym / Wellness allowance
- Unlimited online fitness classes
- Company events & Christmas celebrations