Service Desk Technician III
VANTAGE CREDIT UNIONSaint Charles, Missouri, United States
Posted April 1, 2026
70000 - 78000
Full Time
About the Company
Vantage Credit Union is a member‑owned, not‑for‑profit financial institution headquartered in St. Louis that offers a full range of banking and investment services, including checking, savings, mortgages, loans, credit cards, insurance, and financial‑literacy programs. By prioritizing member‑owners over shareholders, the credit union delivers competitive rates, lower fees, and personalized service that sets it apart from traditional, stock‑holder‑driven banks. Vantage’s commitment to community‑focused financial solutions is reinforced by its “Go Bankless” initiative, encouraging members to take control of their finances in a transparent and cost‑effective environment. Federally insured by the NCUA, Vantage Credit Union combines robust product offerings with a culture of member‑first service.
Job Description
Provide technical guidance to Service Desk technicians, support end user computing hardware, and develop SOPs and internal knowledge base articles.
Requirements
- Aptitude for efficiently assessing the scope, impact, and path to resolution of problems.
- Ability to effectively communicate with technical and non technical stakeholders.
- Advanced understanding of Windows and macOS operating systems.
- Demonstrated ability to efficiently assess the scope, impact, and resolution path of problems.
- Relevant certifications such as MD102 Endpoint Administrator, AZ900 Azure Fundamentals, CompTIA Network+, CompTIA Security+.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
