Customer Service Representative (French Speakers)

Join us at Ventura TRAVEL as a Customer Service Specialist to ensure travelers have a smooth journey. You'll be the primary contact for travelers prior to departure, communicate with them via email and phone, and address emergencies during trips.

Requirements

• At least 2 years of customer service experience with strong and proven results
• Strong attention to detail and accuracy at every step
• Ability to stay calm and focused in emergencies or stressful situations
• Creative problem-solving and ability to keep the traveler's needs front and center
• Fluent French and English language skills
• Willigness to take on emergency shifts (24/7) during travel seasons

Benefits

• Freedom to be creative in achieving results
• International & friendly working environment
• Quarterly Social Days and Team Events
• Work out of other offices in the Ventura network around the world
• Opportunity to constantly learn and grow
• Yearly 2-week offsite
• Participation in the overall company's profits