Bilingual / Spanish Inbound Customer Service Representative

Provide exceptional customer experiences as a bilingual Spanish Inbound Customer Service Representative for Lighthouse, a leader in the debt settlement industry. Assist clients with questions or needs, and help them find financial freedom. Industry experience is not required.

Requirements

• Answer inbound calls from enrolled customers
• Identify customer needs and offer the most appropriate resource or resolution
• Greet customers in a courteous, friendly, and professional manner
• Listen attentively to customer needs and concerns
• Answer billing questions by talking through components of customer accounts

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance