Manager, Customer Success
VeracrossMassachusetts, United States
Posted April 1, 2026
90000 - 100000 USD
Full Time
About the Company
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide.
Job Description
Veracross is seeking a Manager, Customer Success, to lead the North America Customer Success team and drive team performance across retention, qualified opportunity generation, and SIS lead creation.
Requirements
- 7+ years of experience in SaaS customer success, account management, or other post-sales roles.
- 2+ years of experience managing or formally leading customer-facing teams.
- Bachelor's Degree or equivalent experience.
Benefits
- 3 weeks of vacation per year
- 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
- 56 Hours of paid sick leave annually
- Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
- Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
