We are seeking a dedicated IT professional to join our Austin team. The ideal candidate will provide technical and operational support to employees in the Austin office while working with our HQ IT team to maintain high IT standards globally.
Requirements
- Provide high level end user support
- Troubleshoot IT-related issues
- Administer a wide variety of SaaS applications
- Manage IT procurement, vendor relationships, and inventory
- Partner with business units and collaborate on IT-related projects
- Communicate effectively across all levels of the organization
- Support a global workforce
- Analyze existing IT processes and suggest improvements
Benefits
- Healthcare programs with 100% employee premiums covered
- Nationwide medical, vision, and dental coverage
- Health Saving Account (HSA) with annual employer contributions
- Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits