Team Leader Authentication and QC

Vestiaire Collective is seeking a Team Leader Authentication and QC to oversee the daily operations of both the product authentication and quality control processes within the warehouse. The successful candidate will be a role model for the team, maintaining high standards of integrity and attention to detail.

Requirements

• Lead, mentor, and manage the combined Authentication and Quality Control (QC) Team
• Oversee the authentication of all incoming and outgoing products to ensure 100% compliance with authenticity standards
• Manage and enforce quality control checks on incoming inventory for condition, description accuracy, and adherence to platform standards
• Develop and implement efficient, scalable authentication and quality control processes and procedures
• Monitor team performance against key metrics for both authentication and QC, addressing any deviations promptly
• Collaborate with Inventory and Logistics departments to ensure smooth product flow
• Maintain expert-level knowledge of product authenticity indicators and market counterfeiting trends
• Handle escalated authentication disputes and complex cases, including complex quality issues and discrepancies
• Ensure a safe, clean, and organized working environment in the authentication/QC area
• Report on team performance and process efficiency to Person on a weekly basis

Benefits

• Competitive compensation and benefits package
• Significant investment in your learning and growth
• Free shares as a full member of our entrepreneurial project
• Two days to help Project - reinforcing your activist journey and volunteer for an association