Lead Road Supervisor

As the Lead Road Supervisor, you will oversee service operations for Port City Transit, LLC to supervise driver performance, train entry level drivers, support riders, de-escalate conflicts, and manage incidents when they occur.

Requirements

• Conduct regular performance evaluations of drivers
• Develop and implement training programs for new hires
• Handle customer service issues
• Prioritize operational issues and implement creative solutions
• Go to the scene of accidents and incidents to manage processes and protocols
• Collaborate with management to develop and implement detours
• Safely and courteously, operate lift-equipped vehicles to transport elderly and/or persons with disabilities
• Learn the fundamentals of Via operations and related safety procedures
• Perform the routine operation of vehicles, including pre- and post-shift inspections

Benefits

• health and retirement benefits