Service Supervisor

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. As a Service Supervisor, you will oversee service operations for Breeze Plus and supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur.

Requirements

• Conduct regular performance evaluations of drivers
• Develop and implement training programs for new hires and existing drivers
• Handle customer service issues
• Prioritize operational issues
• Go to the scene of accidents and incidents
• Diligently work collaboratively with a broad interdisciplinary team
• Safely and courteously, operate lift-equipped vehicles
• Learn the fundamentals of Via operations and related safety procedures
• Perform the routine operation of vehicles

Benefits

• Health and retirement benefits