RMA Manager

Maintain and improve RMA processing, including cycle time, administration, and customer communication. Become well-versed on Vicor products and guide a team of Engineers in failure analysis and technical report writing.

Requirements

• Bachelor’s Degree in a technical discipline
• 5-10 years of experience in an electronics manufacturing environment in a technical role within failure analysis
• Well organized with the ability to properly program manage a significant amount of activities
• Good interpersonal skills and ability to coordinate with other managers and department heads