Laser Specialist: Technical Support Engineer
Videojet TechnologiesHuntingdonshire, England, United Kingdom • Cambridge, England, United Kingdom • Peterborough, England, United Kingdom • Nottingham, England, United Kingdom
Posted January 20, 2026
Full Time
About the Company
Videojet Technologies is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables and software solutions. We serve more than 20 industries including food, beverage, pharmaceutical, personal care, electronics, chemical and aerospace industries as well as many more with an aim to preserve the safety, quality and authenticity of daily essentials for billions of consumers. We have been the world leaders in marking and coding technology for over 40 years, having come to fruition in the 1960’s as a division of the A.B Dick Company. Today we operate in 135 countries with more than 4000 passionate employees worldwide, specializing in sales to application, technical, and service support we are committed to making a positive impact globally. Our extensive product portfolio includes all technologies from pack to palette; · Continuous Ink Jet printers (CIJ), · Laser Marking Systems, · Thermal Transfer Overprinters (TTO), · Print and Apply Labeling (LPA), · Thermal Inkjet Printers (TIJ), · Commercial Graphics and Addressing, CLARiSUITE™, and Code Assurance. Our success is built on four key brand pillars: adaptability, consistency, usability, and expertise, which guide us in providing innovative solutions tailored to our customers' coding and marking needs across various industries. Join us on our journey as we safeguard the world's most vital resources through cutting-edge product identification solutions and shaping the future of industry standards and reliability.
Job Description
Imagine yourself doing meaningful work that makes an everyday impact on the world around you. As a Technical Support Engineer, you'll work with products that make an everyday impact on the world around you and have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Requirements
- Highly motivated with strong interpersonal and customer care skills.
- Ability to deliver exceptional technical support in a clear and professional manner.
- Strong attention to detail to maintain accurate records and follow service processes.
- Confident communicator able to manage enquiries and provide guidance to both customers and internal teams.
- Willingness and capability to train and support colleagues on laser technology.
Benefits
- Professional onboarding and training options
- Career coaching and development opportunities
- Powerful team looking forward to working with you
