PCI Compliance Specialist (German/English)

PCI Compliance Specialist (German/English) to support customers via phone, email, and web chat, guide users through the PCI-DSS compliance process, and resolve issues on the first contact.

Requirements

• High school diploma or equivalent
• 1+ years of experience in a customer support role, preferably in a call center
• Fluency in German, C1 level
• Fluency in English, C1 level
• Proficiency in Microsoft Office Suite – Microsoft Word, Excel, Outlook
• Collaborative, upbeat, and customer-focused
• Clear communicator with active listening skills
• Professional phone presence and soft skills
• Detail-oriented and able to handle multiple tasks
• Solid decision-making and problem-solving abilities
• Available to work flexible shifts while displaying impeccable schedule adherence

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance