Global Public Sector Senior Customer Success Manager
VirtruSan Diego, California, United States
Posted April 14, 2026
180000 - 210000 USD
Full Time
About the Company
Virtru is a security company that helps organizations share data securely.
Job Description
Virtru is seeking an experienced Senior Customer Success Manager for the Indo-Pacific region to lead customer and partner-facing operations with government, technology, and delivery partners. The role requires a strong understanding of the Defense & Intelligence customers and experience in the Indo-Pacific region.
Requirements
- Active US Top Secret / SCI clearance
- Bachelor’s degree or equivalent in a technology field
- Willingness to travel (<25%) if located in Honolulu; <40% if located on US west coast
- Proven track record driving partner success and customer satisfaction in B2B software/SaaS or similar technology environments
- Strong technical aptitude and comfortable understanding technical solutions
- Strong communication skills
- Data-driven approach to measuring customer health, satisfaction, and expansion opportunities
Benefits
- Flexible PTO policy
- $1,500 annual Learning & Development Stipend
- Company-sponsored team celebrations
- Employee Assistance Program
- Access to Headspace
- 3% contribution to retirement account
- High degree of flexibility