Customer Onboarding and Support Specialist
Virtual Staff 365Philippines • Australia
Posted May 8, 2026
Full Time
About the Company
An AI-native compliance platform purpose-built for Australian businesses that store and handle dangerous goods.
Job Description
Our client is seeking a Customer Onboarding and Support Specialist to ensure new customers are successfully onboarded and supported as they adopt their AI-native compliance platform.
Requirements
- Previous experience in a SaaS customer onboarding or implementation role
- Strong English communication skills, both written and verbal
- High level of comfort with SaaS platforms and cloud-based software
- Intermediate to advanced proficiency in spreadsheets and data management
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Full-time job
- HMO
- Annual leave
- 13th-month pay
- With Government Mandated Benefits
