CX Enablement Specialist
VirtuousUnited States
Posted February 20, 2026
Full Time
About the Company
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors.
Job Description
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Requirements
- 2+ years of experience in instructional design, technical writing, or related e-learning content creation
- Help Center Tool Proficiency: ZenDesk Guide or similar tools
- eLearning Tool Proficiency: Thinkific, LearnUpon, Genially, Zoom Webinar, or similar
- Video Editing Tool Proficiency: Camtasia, Descript, or similar
- Project Management Tool Proficiency: Notion, Asana, or similar
- In-App Experience Tool Proficiency: Chameleon, Pendo, ChurnZero, or similar
Benefits
- Market competitive pay
- Employee recognition through Bonusly
- 401(k) retirement plan with company matching
- Unlimited PTO
- Supportive time off
- Employer-contributed healthcare benefits
- 12 weeks primary parent leave
- 4 weeks secondary parent leave
- Paid volunteer days
