Portfolio Customer Success Manager (Pharma/MarTech)

Viseven Group is a multinational MarTech company specializing in interactive content and cloud solutions for global pharmaceutical companies. As a Portfolio Customer Success Manager, you will ensure the success of our clients in working with our product - SaaS platform eWizard, as well as additional Viseven services.

Requirements

• Experience in Customer Success, Project Management, or Account Management, preferably in B2B SaaS or digital services.
• Developed skills in interacting with clients, with the ability to work on both strategic and operational levels.
• Ability to effectively manage projects with a focus on achieving results and coordination between multiple teams.

Benefits

• Competitive salary and regular salary review
• Professional and career growth
• Paid leave - 18 working days per year (20 working days after 2 years of cooperation)
• Sick leave - 4 working days per year
• Documented sick leave - 20 working days per year
• Family leave - 3 paid working days (in the event of marriage, birth of a child, or serious loss)
• Comprehensive medical insurance (including massage courses and physical procedures)
• English language courses
• Opportunity to participate in professional forums and conferences
• Regular corporate events and teambuildings
• Experienced team and friendly atmosphere
• Comfortable working environment: comfortable, fully equipped office, and the opportunity to work from home