Head of Operations & Customer Fulfilment Role
Volt Management Services LimitedNairobi, Nairobi County, Kenya
Posted December 12, 2025
100000 - 150000 KES
Full Time
About the Company
Volt Management Services Limited specializes in comprehensive human resources solutions, offering HR business process outsourcing, temporary staff management, recruitment, payroll management, and consultancy services. Their focus lies in delivering flexible staffing solutions and expert HR support to help organizations optimize workforce performance. By combining technology-driven processes with experienced HR professionals, they provide scalable, cost-effective services that adapt to each client’s unique needs. Their commitment to precision, compliance, and client partnership sets them apart in the HR services industry.
Job Description
We are looking for an exceptional Head of Operations & Customer Fulfilment to lead our Operations and Fulfilment function in East Africa's leading consumer plastics brand.
Requirements
- Oversee customer orders and ensure service levels and delivery timelines are met
- Define target service levels and manage the delivery of company promises
- Oversee product packaging and suggest SKU optimization
- Plan manpower to fulfill picking lists for dispatch within agreed timelines
- Oversee logistics & delivery function and manage delivery timelines and service levels
- Manage the finished goods store function and optimize warehouse management
Benefits
- Competitive salary
- Opportunities for career growth and development
- Challenging and dynamic work environment
- Collaborative and supportive team culture