Business Operations Specialist - Engineering

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage is seeking a highly skilled Business Operations Specialist to support our Engineering team.

Requirements

• OKR Support & Insights: Gather and analyze data to support OKR reviews, identifying trends and delivering actionable insights.
• Reporting & Presentation: Prepare reports, dashboards, and executive materials that provide clear visibility into team performance, progress, and strategic alignment.
• KPI Tracking: Monitor and track key performance indicators to assess the operational health of the Engineering organization.
• Operational Efficiency: Identify inefficiencies, propose improvements, and lead initiatives to streamline processes and enhance productivity.
• Team Scaling & Onboarding: Support the team’s growth by managing aspects of hiring, onboarding processes, and development of documentation and training materials.
• Compliance & Auditing: Coordinate compliance requirements and support internal/external audit readiness.
• Project Support: Assist in the delivery and reporting of key engineering projects, ensuring deadlines and milestones are met.