Technical Support Engineer - Voice API

Join Vonage and help us innovate cloud communications for businesses worldwide! As a Technical Support Engineer at Vonage, you will provide first-class support to our rapidly growing strategic customer base, who are integrating our Voice APIs.

Requirements

• Investigate, troubleshoot, diagnose and resolve technical issues related to our Voice APIs
• Communicate effectively (both verbal and written) with our customers and internal stakeholders
• Problem solve, have a natural curiosity and demonstrate the ability to learn rapidly
• Capture knowledge, for customers who prefer solving their own issues without having to contact support

Benefits

• Unlimited discretionary time off
• Tuition reimbursement