Customer Care Agent
VRC CompaniesOhio, United States
Posted February 12, 2026
38000 - 40000 USD
Full Time
About the Company
VRC Companies is a leading records and information management provider offering end‑to‑end solutions—including document capture, digital conversion, secure storage, and shredding—across corporate, healthcare, and logistics sectors. With 37 years of experience and a nationwide network of 160 facilities, the company helps clients reduce paper usage, ensure regulatory compliance, and protect sensitive data.
Job Description
This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.
Requirements
- Ability to work on a team
- Some computer knowledge
- Ability to work with internal office personnel, sales & development representatives, records center personnel, and management
- Able to retain knowledge of services lines, prices, and delivery times
- Ability to multi-task, prioritize and manage time effectively
- Flexible, spontaneous, and able to deal with the unexpected
