Customer Care Agent
VRC CompaniesAnchorage, Alaska, United States
Posted October 24, 2025
44000 - 56000 USD year
Full Time
About the Company
VRC Companies is a leading records and information management provider offering end‑to‑end solutions—including document capture, digital conversion, secure storage, and shredding—across corporate, healthcare, and logistics sectors. With 37 years of experience and a nationwide network of 160 facilities, the company helps clients reduce paper usage, ensure regulatory compliance, and protect sensitive data.
Job Description
This Customer Care Agent role involves providing excellent customer service, handling inquiries and complaints, and resolving issues. The role includes handling customer orders, maintaining accurate data entry, and contributing to special projects as needed. It focuses on keeping customer satisfaction at the forefront and ensuring efficient workflow.
Requirements
- Ability to work on a team
- Computer knowledge
- Ability to work with multiple departments
- Good communication skills
- Physical stamina
- Typing skills (45-55 wpm, 95-100%)