IT Help Desk
Wachter, Inc.Lenexa, Kansas, United States
Posted April 9, 2026
50000 - 80000 USD
Full Time
About the Company
Wachter is a family-owned company since 1930 that provides electrical, data, security, communications, and automation services to clients in numerous industries.
Job Description
Join the Wachter family as a tech-savvy skilled problem solver for our IT Help Desk, providing on-site and remote support with a focus on efficiency and great customer service.
Requirements
- Proven experience in IT support, preferably in a corporate environment.
- Strong knowledge of Windows, MacOS, and Linux operating systems.
- Proficiency with installing Microsoft 365 applications and troubleshooting.
- Experience with printers, mobile phones, and other office technology.
- Familiarity with IT ticketing systems (ServiceNow experience is a plus).
- Excellent problem-solving skills and ability to work independently.
- Strong communication skills and customer service orientation.
- Must be able to occasionally lift up to 50 pounds.
Benefits
- Company Paid Benefits Package
- Medical, Dental, Prescription & Vision Benefits
- Life, AD&D, and LTD insurance
- Paid Vacation and Holidays
- Company-Matched 401(k) and IRA Retirement Savings
