Senior Customer Success Manager

We are looking for a Rockstar Customer Success Manager to help take digital adoption and WalkMe to the next level. As a Customer Success Manager, you will be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform.

Requirements

• 5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management
• Experience managing a quarterly retention and growth quota
• High competency in sales discovery methodologies and an ability to run Return on Investment discussions
• Fluent or native German speaker
• Fluent in English

Benefits

• Hybrid Work Arrangement
• Supportive Culture
• Professional Development
• Wellness@WalkMe
• Generous annual leave policy
• RefreshMe Days
• Robust Retirement Contributions
• Health coverage options