[WEBTOON] Trust & Safety Associate (French and German)
WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)Nouvelle-Aquitaine, France
Posted September 30, 2025
Contract / Temporary
About the Company
Wattpad is a leading social storytelling platform connecting over 94 million users who engage with original stories each month. As part of the WEBTOON Entertainment Inc. family, it democratizes storytelling for diverse Gen Z writers and fans, combining art and science to discover and cultivate future entertainment trends. Based in Toronto, Canada, Wattpad fosters a vibrant community where creativity thrives.
Job Description
WEBTOON Entertainment is a leading global entertainment company with a strong focus on webcomics and visual storytelling. They are seeking a Trust & Safety Associate to assist with creator and user operations, including content moderation, appeals, and policy enforcement. The role requires detailed work, strong proficiency in French and German, and a detail-oriented approach.
Requirements
- Review and investigate escalated reports and appeals.
- Conduct objective investigations into reported content.
- Provide support to moderation teams.
- Respond to user inquiries and complaints.
- Work with stakeholders to resolve technical issues.
- Research and analyze policy development.
