Front Desk Receptionist supports patient centered care by collecting important data, reviewing patient’s insurance status and providing first line customer service to ensure patients have appropriate access to our full range of quality medical, dental, mental and behavior health services with competence and compassion.
Requirements
- Health Center experience preferred
- High School Diploma or equivalent required
- One (1) year experience as an administrative assistant OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
- Experience with billing and insurance preferred
- Knowledge of medical terminology
- Strong administrative skills with attention to detail
- Ability to use standard office equipment including phone, fax, copier
- Computer (PC) literate in Microsoft Word, Excel, Power point, Outlook email and database software
- Team player and service oriented with excellent interpersonal skills
- Current CPR or CPR/AED certification
- Excellent customer service experience including active listening, problem solving, and the ability to remain calm in emotional or stressful situations
- Communicate clearly and concisely, both verbally and in writing and demonstrate a high level of listening skills
- Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins
- Fluency in additional languages preferred
- Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality
- Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing
- Assist and support the Center/Department/Program to meet standards of High Reliability
Benefits
- Regionally competitive salary
- Above average health benefits at reduced costs
- Company paid life insurance & long-term disability insurance
- Additional voluntary retirement plan with company match and no vesting schedule requirement
- Paid bereavement and jury duty leave
- 11 paid holidays per year
- Paid time off
- Paid sick leave
- Flexible Spending Program
- Company paid malpractice insurance for all providers
- Professional development hours offered annually
