The Integrated Behavioral Health (IBH) Care Coordinator is responsible for attending to Primary Care patients for behavioral interventions such as depression, anxiety, pain management, and other chronic medical conditions. The IBH Care Coordinator may also intervene in crisis response or to support the patient and care teams in establishing behavioral norms for the continued care relationship.
Requirements
- High School Diploma or equivalent.
- Experience and/or education in human-related fields such as social work, psychology, counseling, alcohol or chemical dependency
- Current CPR or CPR/AED certification.
- Bilingual in Spanish preferred; or other languages desirable.
- Ability to establish and maintain positive, professional relationships.
- Demonstrated commitment to providing services for the underserved, working with various people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins; disabled, unhoused, substance users, HIV (AIDS) infected, and/or physiologically impaired.
- Communicate clearly and concisely, both verbally and in writing, and demonstrate high listening skills.
- Exceptional interpersonal skills.
- Excellent customer service experience, including active listening, problem-solving, and calmness in emotional or stressful situations.
- Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
- Maintain detailed records.
- Compliance with all state and federal laws and regulations about the position, including HIPAA, sexual harassment, Mandated Reporting, Scope of Practice, OSHA, etc.
- Computer (PC) literate in Microsoft Word, Excel, PowerPoint, Outlook email, and database software.
- Adherence to infection control procedures, including but not limited to standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
- Assist and support the Center/Department/Program to meet standards of High Reliability.
Benefits
- regionally competitive salaries
- above-average health benefits at reduced costs
- company-paid life insurance & long-term disability insurance
- an additional voluntary retirement plan with company match
- no vesting schedule requirement
- Paid bereavement and jury duty leave
- 11 paid holidays per year
- Paid time off
- Paid sick leave
- Flexible Spending Program
- Company-paid malpractice insurance for all providers
- Professional development hours offered annually
