Patient Advocate

The Patient Advocate is responsible for providing resources to patients in the community, acting as a liaison between patients and other services needed, and educating patients. They communicate with charities and other programs to assist patients.

Requirements

• High School diploma or equivalent
• Associates degree in a related field preferred OR equivalent experience in a medical environment including patient outreach/advocacy
• At least one year experience in a hospital setting is preferred
• Communicate clearly and concisely, both verbally and in writing and demonstrate a high level of listening skills
• Computer (PC) literate in Microsoft Word, Excel, Powerpoint and Outlook email
• Ability to perform administrative tasks which includes, but is not limited to communication, technology, organization, planning and problem-solving
• Provide physical assistance within the Health Center when needed
• Exceptional interpersonal skills
• Excellent customer service experience including active listening, problem solving, and the ability to remain calm in emotional or stressful situations
• Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality
• Adherence to infection control procedures

Benefits

• Regionally competitive salary
• Above average health benefits at reduced costs
• Company paid life insurance & long-term disability insurance
• Additional voluntary retirement plan with company match and no vesting schedule requirement
• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually