Customer Success Manager, OaaS
wellspringUnited States
Posted April 1, 2026
Full Time
About the Company
Wellspring Worldwide, Inc. is a leading provider of web-based software systems for managing research, technology commercialization, and innovation operations for universities, companies, government agencies, and independent labs.
Job Description
We are seeking a Managed Services leader to support our clients post-implementation and ensure continued success in their operations through managing delivery of our Office as a Service (OaaS) support.
Requirements
- 7+ years of experience in delivery and managing technology transfer office operations
- Team line management experience
- Excellent communication skills including writing, conversing and presenting
- Strong leadership qualities
- Excellent working knowledge of Wellspring's IP management system, Sophia
Benefits
- Salary
- Full-time employment
