Customer Service Officer - Aqualink

Customer Service Officer position available at Aqualink Box Hill and Aqualink Nunawading, providing excellent customer service, accurate and courteous information to all patrons, and performing accurate cash handling, membership sales and basic administration duties.

Requirements

• Experience in provision of front line customer service.
• Experience in Microsoft office and point of sale systems.
• Communication skills to enable positive interaction and effective customer service with patrons and other employees.
• Ability to resolve minor problems relating to multi passes, transactions and/or memberships.
• Ability to work as part of a team and individually under routine supervision.

Benefits

• Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.
• An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.
• Career opportunities – engaging work and the opportunity to apply your skills and experience.
• Reward & Recognition - extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.
• Competitive terms and conditions of employment
• Ample onsite parking at most facilities with ready access to public transport
• Active Social Club with a calendar of events through the year