INCIDENT MANAGER L1
WiproHyderabad, Telangana, India
Posted April 10, 2026
Full Time
About the Company
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
Job Description
We are looking for an Incident Manager L1 to drive the efficiency and effectiveness of the Incident Management process, ensure all Incidents are correctly prioritized, and meet SLAs and other KPIs agreed.
Requirements
- Excellent people management and operational skills
- Ability to interact with all levels of the Customer and IT provider organization
- Good presentational skills
- Effective communication skills
- Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business issues
Benefits
- Career growth and development opportunities
- Competitive salary and benefits package
- Collaborative and dynamic work environment