Subject Matter Expert (SME)
WiproGuadalajara, MEX-JAL, MX, 45080
Posted March 25, 2026
Full Time
About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company.
Job Description
Wipro, a leading global information technology, consulting and business process services company, is looking for a Subject Matter Expert (SME) to join one of its projects in the Business Process Solutions (BPS) area.
Requirements
- Team support
- Driving by goals (SLA, KPI’s)
- Update Clients request weekly and monthly
- Research ideal shipping, routing and carriers
- Analysis for Improvement and deep understanding of product
- Handle client daily and weekly calls
- Accelerate response times
- Follow up of issues
- Quality Initiatives
- Problem Solving
Benefits
- Life insurance
- Major medical insurance
- Dental and vision plan
- 30 days Christmas Bonus
- Food Vouchers
