Senior Success Manager

Senior Success Manager to deliver onboarding experience for new customers and long-term partnership for strategic accounts, with a focus on configuring needs and workflows, and owning relationships from day one through renewal.

Requirements

• 5+ years in implementation, customer success, or enterprise account management
• Experience configuring SaaS platforms to meet customer-specific needs
• Strong project management skills
• A solutions-oriented mindset
• Comfortable presenting to and building relationships with senior stakeholders
• Experience with federal, defense, or public safety customers

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics