Customer Experience Associate

Withings is on a mission to be the trusted leader in clinical-grade smart health devices. We are looking for a talented individual to join our Withings Health Solutions division to help us build the future of healthcare as a Customer Experience Associate.

Requirements

• 2-3 years of experience in Customer Support, specifically within Hardware, SaaS, or HealthTech.
• Exceptional Communication: Proven ability to communicate both technical and business concepts clearly.
• Critical Thinking: A 'problem-solver' mindset with the ability to use deep, investigative questioning to find root causes.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Fitness Club Reimbursement
• Healthcare & Dependent Care FSA
• Commuter FSA
• Bike-to-work benefit
• Beta Testing of our products