Customer Experience Associate

Join our team and make a difference in patient care by providing outstanding customer support and developing a deep understanding of the healthcare landscape.

Requirements

• Strong understanding of excellent service standards.
• Patient, personable, and kind service skills.
• Experience supporting end users in the early-stage startup world or technology retail.
• Basic understanding of Microsoft applications and Google Workspace.
• Creative problem-solving skills.
• Strong organizational skills.
• Intellectual curiosity to explore the healthcare landscape.
• Positive attitude.
• Willingness to work modified hours on holidays and/or weekends.

Benefits

• Medical, Dental, and Vision insurance
• 401(k) Retirement Plan
• Annual Company Wide Bonus
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office and Wellness contribution
• Annual stipend for education and development