Analyst II, Technical Support

Configures and deploys complex software solutions, provides end-user computing support, and resolves hardware and software issues through expert diagnostics. Travel will be required to support end users and IT equipment.

Requirements

• Bachelor's Degree in Computer Science, MIS, or similar area of study
• High School Diploma or GED with 4 years of relevant work experience
• 3 years of prior work experience in addition to education requirement
• Working knowledge of ITIL principles, experience using ServiceNow and Microsoft Office applications

Benefits

• Medical, Dental, Vision, Life Insurance, and Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation, Holidays, and Personal Days