Insurance Call Centre Agent - Night Shift (US Hours)

As an Insurance Call Centre Agent, you will be responsible for receiving incoming calls from customers, providing exceptional customer service, and accurately entering information into systems. You will work in a fast-paced environment, interacting with customers, and being proficient in multi-tasking on the computer, phone, and chat rooms.

Requirements

• Minimum of 1 year of customer service or Call Centre experience
• Proven proficiency with data entry, computer applications, Windows environment, and accessing the internet and e-mail
• Punctuality and attendance better than standard, as well as flexible availability to meet training and shift requirements